Privacy Policy
Last updated: 14 July 2026
Who we are
Alder Electrical Services Ltd, 5 Stream Banks, Wood Street Village, Guildford, GU3 3BT ("we", "us", "our") is the data controller responsible for this website and any personal information you provide to us.
What information we collect
When you use our contact form or request a quote, we collect the information you submit: your name, phone number, email address, and any details you give us about the work you need. We do not use cookies or analytics tracking on this site at present.
How we use your information
We use the information you provide solely to respond to your enquiry, prepare quotes, and carry out any electrical work you instruct us to do. We do not sell or share your details with third parties for marketing purposes.
How your enquiry is sent to us
Contact form submissions are delivered to us by a third-party mail-relay service. That service only processes the message on its way to our inbox and is not used for any other purpose.
How long we keep your information
We keep enquiry and customer information for as long as reasonably necessary to respond to your enquiry, carry out any agreed work, and meet our legal and accounting obligations, after which it is deleted.
Your rights
Under UK data protection law, you have the right to ask what personal information we hold about you, request a copy of it, ask us to correct or delete it, or object to how it's used. To exercise any of these rights, contact us using the details below.
Contact us
If you have any questions about this policy or how we handle your information, please get in touch:
You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) at ico.org.uk if you believe we have not handled your information properly.